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What is microsoft dynamics?

Dynamics 365 is a collection of apps capable of managing any business process, from sales and operations to accounting and HR. The apps can be used individually or collectively depending on the unique needs of your business, Microsoft Dynamics has offered SME's and Large organizations a powerful solution to manage business relationships and other crucial business operations.

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Microsoft dynamics applications

Dynamics 365
Business Applications

Dynamics 365 for Finance and Operations offers capabilities for managing business-critical processes, and boasts features allowing businesses to manage and plan their finances, inventory and warehousing, and transportation operations.

The Dynamics 365 sales module manages sales workflows. The process-driven user interface simplifies lead qualification and helps drive the successful process of converting of leads and prospects to actual sales or long term customers.

Dynamics 365 for Customer Service allows users to assist customers and drive engagement. With customer service features including scripting information, recommendations, and easy access to knowledge bases, this app allows customer service agents to aid customers faster and in a more personalized way.

Dynamics 365 for Marketing contains all the features a growing business needs to plan and execute their marketing strategy, including email campaigns, landing page management, and events management. The app also features a number of marketing automation tools to help businesses market to their customers more intelligently.

Fully integrated with LinkedIn, Dynamics 365 for Talent aims to help organizations find the right people, and streamline their hiring and on-boarding process from start to finish while also bolstering employee engagement, growth, and satisfaction.

Dynamics 365 : Attract

Attract employs all the benefits of Dynamics 365 for Talent’s marriage to LinkedIn, so users can scour the network for suitable candidates from within the app interface. Users aren’t limited to the LinkedIn platform however; open jobs can be published to external job boards through the app too, with many leading job sites integrated as standard.

Dynamics 365 : Onboard

Encompassing all your necessary onboarding functions within one web-based app, Dynamics 365 for Talent: Onboard allows hiring managers to build personalized onboarding guides, trackable workflows and to-do lists mapped out by day, ensuring your new team member knows exactly what they’re doing from the get-go.

Benefits to your business

Why should your business choose Microsoft Dynamics 365 CRM over the rest of the other CRM offerings? There are a tonne of reasons. here are a few.

  • Enhanced Customer Service

    Your customer retention rate and revenue increases as dynamics allows you t deal with customer queries more quickly and efficiently.

  • Connected Operations

    Microsoft Dynamics gives you the ability to manage all your major business concerns e.g Finance, Sales, HR, Stock Management in a centralised dashboard.

  • Familiar Tools

    Dynamics easily intergrates with other familiar Microsoft products, such as Outlook, Office 365, Windows Server, Skype for Business, SharePoint, Power BI, and PowerApps.

  • Actionable Insights

    Microsoft Dynamics CRM makes it easy to set up, manage, formulate, run, analyze, and refine data to improve your overall business performance.

  • Improved Sales and Marketing Capabilities

    Dynamics CRM  gives you the ability to efficiently manage contacts, leads, and campaigns including prospect and customer segmentation, comprehensive reporting and seamless collaboration between sales and marketing.

  • Flexible Deployment

    Microsoft Dynamics flexible architecture and deployment options allows for easy customization to tailor the system to meet business’s unique needs.

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