Privacy Policy 

Privacy Policy 

Last Updated: [29th September 2023]

  1. Introduction

Pechant Telec Limited(“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us. We comply with the data protection laws applicable in Kenya.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: This includes your name, email address, phone number, and other contact information.
  • Payment Information: If you make a payment for our services, we may collect payment card information or other financial details necessary to process your payment.
  • Usage Data: We may collect information about how you interact with our website and services, including IP address, browser type, operating system, and usage patterns.
  • Cookies: We may use cookies and similar tracking technologies to collect information about your online activities and preferences.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver the services you have requested and to maintain your user account.
  • Communication: To respond to your inquiries, provide customer support, and send you important updates.
  • Marketing: With your consent, we may send you marketing communications about our products and services.
  • Analytics: To analyse website and service usage and improve our offerings.
  • Legal Compliance: To comply with applicable laws and regulations.
  1. Data Sharing

We may share your personal information with:

  • Service Providers: We may engage third-party service providers to assist with various aspects of our business, and they may have access to your personal information.
  • Legal and Regulatory Authorities: We may share information with law enforcement agencies or regulatory authorities when required by law.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  1. Your Rights

You have certain rights concerning your personal information, including the right to access, correct, delete, or restrict its use. You may also withdraw your consent for marketing communications at any time.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and you should review their privacy policies separately.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the date of the last update will be indicated.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pechant Telec Limited

Reliance Centre,3rd floor, Woodvale Grove, Westlands-Nairobi Kenya

+254 722 978 116

  1. Consent

By using our website or services, you consent to the terms of this Privacy Policy.

Note: This Privacy Policy is a general guideline and may not cover all situations. Specific terms and conditions may apply to certain services or interactions, and those will be communicated separately when necessary.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.

  1. International Data Transfers

Your personal information may be transferred to and processed in countries other than Kenya, where our service providers may be located. We will take appropriate measures to ensure your data is protected during such transfers in accordance with applicable data protection laws.

  1. Retention of Your Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

  1. Complaints

If you believe your privacy rights have been violated, you may file a complaint with the relevant data protection authorities in Kenya.

  1. Changes to Your Personal Information

To update or correct your personal information, please log in to your account or contact us using the information provided in section 9. We will make reasonable efforts to accommodate your request.

  1. Governing Law

This Privacy Policy is governed by and shall be construed in accordance with the laws of Kenya. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Kenya.

  1. Acknowledgment and Acceptance

By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

  1. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. When we make significant updates, we will notify you through our website or by other means to ensure you are aware of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

  1. Consent to Electronic Communications

By using our services, you consent to receive electronic communications from us, which may include emails, messages, or other notifications related to our services, account activity, or marketing promotions. You can opt out of receiving marketing communications at any time by following the instructions provided in such communications.

  1. Severability

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired in any way.

  1. Entire Agreement

This Privacy Policy, along with any separate agreements or terms of service provided to you, constitutes the entire agreement between you and Pechant Telec Limited concerning the collection, use, and protection of your personal information.

  1. How to Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us using the following information:

Pechant Telec Limited

Reliance Centre,3rd floor, Woodvale Grove, Westlands-Nairobi Kenya

+254 722 978 116

We will make reasonable efforts to respond to your inquiry or address your concerns promptly.

  1. Effective Date

This Privacy Policy is effective as of the “Last Updated” date indicated at the beginning of the policy.

Thank you for entrusting Pechant Telec Limited with your personal information. We value your privacy and are dedicated to safeguarding your data in accordance with the applicable laws and best practices.

Last Updated: [29th September 2023]

  1. Language of the Privacy Policy

This Privacy Policy is provided in the English language, and any discrepancies or inconsistencies between the English version and versions in other languages will be resolved in favour of the English version.

  1. Feedback

We welcome your feedback on our Privacy Policy and any concerns you may have regarding your personal information. Your input helps us continually improve our practices and services. Please feel free to contact us using the information provided in section 22.

  1. Third-party Services and Links

Our website or services may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

  1. Data Breach Notification

In the event of a data breach that poses a risk to your personal information, we will notify you as required by applicable data protection laws and regulations.

  1. Document Retention

We will retain a record of this Privacy Policy and any previous versions for your reference. You can request a copy of previous versions by contacting us using the information provided in section 22.

  1. Governing Language

This Privacy Policy is prepared in English, and it is the governing version. Any translations are provided for convenience, and in the event of any discrepancies between the English version and a translated version, the English version shall prevail.

  1. Agreement Acknowledgment

By continuing to use our website or services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.

Thank you for entrusting your personal information to Pechant Telecom Kenya Limited. We are dedicated to protecting your privacy and maintaining your trust. If you have any questions, concerns, or requests, please do not hesitate to contact us.

Last Updated: [29th September 2023]

Contact Information:

Pechant Telec Limited

Reliance Centre,3rd floor, Woodvale Grove, Westlands-Nairobi Kenya

+254 722 978 116

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